If I ask you,
what is the universal language, what would your answer be? I am sure most of us would say English is the
universal language, if that is your
answer I say you are wrong.
In everyday
lives, we use body language all the times whether we are conscious of it or
not. There are times when you won’t want
to express your thoughts verbally but your facial gestures or your body movement give you away
as your inner thoughts are shown on the your face and body.
Physical
expressions like waving, pointing,
touching and slouching are all forms of nonverbal communication. One of the most basic and powerful
body-language signals is when a person crosses his or her arms across
the chest. This can indicates that a person is putting up an
unconscious barrier between themselves and others. It could also indicates that the person is
defensive and trying to protect his stand or words against others but judge
holistically example he could be feeling cold.
How
about if a person walks about with his hands in his pockets, what could he be
indicating? It means leave me alone, I
need privacy, don’t disturb me, I don’t want to talk much.
In cases when
there is a language barrier between you and the other party, you use body
language to get your message through. That
was what I did when I was in Shanghai, China many years ago going as one of the
officials for the trade mission organised by my office.
Almost all of us
don’t understand or speak fluent Mandarin so when we went shopping, we brought
along calculators. It is through
calculators that we were able to
bargain.
We were advised
by the travel agent that if you want to go anywhere in Shanghai, make sure you
have the hotel’s business card with you so it will be easy to tell the taxi
driver where you want to go. So after
finished shopping we split up, some still lingered around to finish their
shopping but my friend and me chose to return to the hotel, we were tired.
In the taxi, I
showed the taxi driver the hotel’s business card and he nodded his head to
indicate that he understood. Once we
reached the hotel, I gave him a yuen
note but he shook his head and repeat many times and said wo pu yao wop u yao.. I was
puzzled and insisted he took the money but it made him angry. He said wo
yao na ke meaning I want that,
pointing to my handbag but I hid my bag behind my back. Then my friend took out his money from his
wallet and showed it to him. He picked
up a few pieces and before he left he glared at me, I made face at him like
this.
After he left, I
went to the counter and asked them how much was the value of the note i have in
my hand, the one i wanted to pay the taxi driver. I was told its only worth 15 cent. Scratching my head, I turned towards the lift
and roared with laughter and said no wonder he was so mad at me.
Now do u still
say English is the universal language?
Believe me, it is not.